Tag: leadership

  • The Art of Insincerity

    One of the most common observations that people share about me is that they know where they stand with me. I’m the one that usually speaks everyone else’s mind for them when they lack the courage to be bold. I don’t do this deliberately, I do it out of frustration. That frustration stems from the realisation that whining in private never changes what irks us in public.

    Initially my inclination to speak out is based on a belief that those that are silent are in fact oppressed in some form or another. It’s a belief that drives me to be convinced that if given a shoulder to lean on, or a support structure from which to draw strength, people will inherently find more reason to be true to themselves, and in so doing, act with greater conviction in the face of obstacles, or oppression. Such idealism has never served me well.

    The reality is closer to people wanting to be liked more than they care about fighting any good fight. Popularity is what drives us more than conviction. Perhaps this is why leaders are despised in the making, but revered in office. We judge harshly those that push for change when such change disrupts our own comfort zones, but feel no qualms about indulging in the benefits of the new realities created by the same people we once despised, often even proudly claiming affiliation with the struggle that brought about the much needed change.

    Glory hunters. That’s all we are. To be associated with that which is perceived as popular or meritorious by those we idolise is what drives our conviction. Pride of association. It’s a powerful tool to influence the masses. But it comes at a price. The price we pay for it is the isolation we feel when we realise that we’re simply the pawns of the masses in the run up to the turning of the tide.

    The art of insincerity is best displayed in that final phase of a tough project when all the naysayers suddenly rally around being fully supportive as if they were by your side all along, drooling with the anticipation of sharing in the glory of the achievement that everyone thought you insane to pursue in the first place. That’s when the ambivalence sets in because despite the obvious hypocrisy, you need them to appreciate the benefits of the endeavour, because without those very same consumers, the outcome will be redundant no matter how brilliant the solution.

    This is true in both work and life. The fact that we still have good reason to differentiate between the two is sad, but that is a topic for another day’s ramblings. So it seems the art of insincerity is a reciprocal one. It’s one of the times when holding fast to higher principles will erode the value of the outcome. Sanity can only be salvaged through the adjustment of our expectations. If we expect sincerity, we’ll be distracted from our purpose. But that demands a reciprocation of insincerity, because if we don’t have an expectation of sincerity, then by default we accept that demanding less than what we would ideally want is in itself insincere relative to our convictions. In so doing, we too will master the art of insincerity that we so vehemently despise in others.

    I guess the test of life might lie in being a better hypocrite than the next. I think we call that political correctness, no?

  • Double Standards

    The hypocrisy of society is reflected in its inclination to chastise individuals for being individuals while declaring that we should all be respected for our right to be so. The individuals among us are often belittled and ridiculed when we seek to encourage change because of a notion that if we try to achieve more, we’re automatically assuming a level of aloofness that undermines the validity of our neighbour’s struggles. The only time we’re allowed to be bold is if a presently recognised authority or personality (a.k.a. uninformed celebrity) bestows such acknowledgement on us as well.

    We are a mentally lethargic society that seeks direction from academics and political leaders alike in our assessment of the merits of anyone’s argument, before we will apply a meagre dose of courage to actually think for ourselves. The distractions have become the substance, and substance is rarely recognised any longer. Too many times have I found myself being ridiculed for holding alternate views about a common misconception only to later see the same pea-brained bodies propagating the very same view because it was suddenly associated with a public figure. Public figure, celebrity, academic, and the like should not be mistaken for an informed source or an independent mind.

    We have become masters at producing templates for individuals to adopt, and those that don’t adopt our templates are discarded as irrelevant. Our templates are disguised as frameworks and free thinking models, associated with a farce of freedom of expression, embellished with unspoken limits which, once crossed, finds the transgressor stripped of any credibility that they may have previously enjoyed in those superficial circles. It’s a matter of first winning the popular vote, and then being able to sway opinion, rather than winning the popular vote because you have an opinion.

    This is not a vent, nor a cry for sanity to prevail, both of which would be futile anyway. This is merely an attempt to state the obvious, because far too often we miss the obvious in our efforts to appear informed or introspective. Stating the obvious without demonstrating any personal conviction in the process (unless you’re a celebrity) may afford you a rare opportunity to actually influence the minds of those around you to challenge the reality that they take for granted. Of course, even if they do pause for a moment while seriously contemplating the gravity of your observation, their moment of pause is often quickly followed by a nonchalant shrug waiting patiently for an endorsement of the truth they just contemplated before they find reason to act on it.

    Those that act on a recognised truth independent of such endorsement quickly fill the ranks of the individuals that shalt not be. They are the eccentrics, or the weird ones. The ones that apparently don’t get it because everyone disagrees with them, while they smirk internally and smile politely externally having realised that a lost sheep will forever remain lost if their only sense of direction can be obtained from a shepherd. And all the while, the sheep will be goaded on to think for themselves and exercise their right to freedom of expression, provided they express themselves within the norms that have been deemed acceptable by the tokens that rule their brainwaves.

    Yet another case of pervasive ignorance parading as collective wisdom. Or more importantly, the sane man appearing insane in front of an insane society.

  • They miss the point!

    I have a tendency to seek the potential in people and then proceed to encourage them towards realising that potential. I do this because I am naïve enough to believe that that is truly the aspiration of all of us. You know? That age old claim that says that we want others to believe in us because we’re so precious and we have so much to offer but we’re just waiting for the right opportunity and the right support and the right everything to come along before we can take that pathetic step forward to suggest that we actually have something to offer. It’s all bullshit.

    I’ve realised that the most gut wrenching and draining thing you could ever do is apply yourself towards the upliftment of others. Why? Simple. People are lazy by nature. They’re lazy and un apologetically uninspired because the few that pursue their passions are mocked and ridiculed for being different, while the rest are preoccupied with fitting in and being ridiculously unique just like everyone else.

    Yes, I am annoyed and disheartened. More so at the fact that there is always an overwhelming chorus of people chanting for change, but as soon as the choir breaks up, they’re the first to run home to enjoy their celebration of mediocrity while living life through the achievements of their icons that are nothing more than fictional tales they see in the gossip columns of the tabloids. The stench of puny thinking is repulsive. People look at things and immediately decide what is good enough to get past what they’re faced with, while just a small group will actually consider how can they take what they are faced with and turn it into something larger than life.

    I’ve spent the better part of my life trying to understand the human psyche because of a naïve notion that suggested that it is fear and nothing else that limits us in what we can achieve. I thought that by understanding those fears I would be able to help them see past that limitation and thereby unlock a beauty that would amaze even them. Of course understanding their fears was always only ever a result of me seeking to understand my own first. But they never get that. The default assumption is that if I am able to articulate what constricts them, then I must be free of it myself. I must have never experienced it hence my ability to seemingly trivialise what they feel.

    They just don’t get it. In all my efforts I’ve tried to demonstrate to them that they are innately capable of greater things without the need for a guide or mentor or other pillar of strength to lean on. However, I didn’t realise that in doing so, they automatically turned me into their crutch to achieve more. That is not nearly a compliment to me when considered within the context of the disappointment it spawns. Each time I believe they’ve reached a new level of confidence and capability, I’ve found that they were only acting out of compliance with what they deemed to be my expectations rather than because they had a sincere conviction in the values that I thought we shared.

    This is an unapologetically self-indulgent rant. It is a trickle of what needs to be vented in order to regain some balance in my perspective on life and people. I have trusted in the human goodness that is often celebrated, but each time it has resulted in the degradation of relations because the burden of expectation was greater than the willingness to be true. The impossibility of perfection should never be reason enough to dissuade us from its pursuit. Unfortunately, too often, we’re prone to believe that only icons or celebrated leaders are capable of such accomplishments, while conveniently forgetting that a human exists behind the façade that they have imposed on them.

  • Managers, Leaders, and Collaboration

    Rather than quote case studies on this, I prefer to share a few random thoughts on what has proven to be effective for me and the teams that I have worked with. To unlock collaboration, you must abandon team meetings. It might sound counter-intuitive, but it works.

    Setting up regular meetings (like the ones that generally set the tone in most projects) run according to the text books of ‘best’ practices, sets the expectation that collaboration beyond your immediate accountability is constrained to only that time set aside for the meeting. When we provide structure beyond just delegations of authority, or accountability for delivery, we hinder performance and encourage individualistic approaches to dealing with problems facing a project, or a team. In other words, we inadvertently push the agenda of the hero rather than the team and we create the perfect climate and culture in which heroes thrive. Getting recognition for your efforts in a team setting of the type described here is a further catalyst to encourage lone-ranger behaviour rather than creating an environment conducive towards collaboration.

    Leadership by facilitation is a powerful skill that can unlock potential in teams and individuals in ways that no amount of coaching or mentoring will be able to equal. The reason why this is seldom practiced is because most leaders are managers first, before they are leaders. In more than two years of running a software testing team, among other functions, we have yet to have a real team meeting. Even when we had ‘team meetings’, it was ad hoc and focused on a specific concern or issue of alignment that needed to be addressed, rather than having a team meeting for the sake of meeting with the team. Regular informal interaction between team members that is focused on clearly defined objectives always yields much better results than dictating who is responsible for what. How often haven’t you seen bright individuals recede simply because they felt overwhelmed by the heroes and bullies in the team?

    Consider this. When you have a team meeting, the agenda usually includes items focused on providing feedback on outstanding actions, allocating new issues to someone for resolution/action, or providing general feedback to staff about what has transpired since the last meeting. All those agenda items confirm only one thing to me. Team meetings are focused on the allocation of individual responsibilities rather than team goals, but are disguised to look as if it’s a team effort that is taking place. To prove this, look around the table at your next meeting and see how many people adopt a sheepish grin when asked about whether or not they read the minutes from the last meeting?

    The moment we avoid establishing routine interactions, we set the scene for spontaneity. I work with various guiding principles in mind that inform the way I engage with others. One of it states that every individual is competent until proven otherwise. Another says that every individual is a mature adult until proven wrong. And yet another favourite is that every individual has an innate need to be recognised for their contribution while being allowed sufficient latitude to employ their personal flair of creativity in the way they arrive at the set objectives. These principles always foster a culture of mutual respect, accountability, and transparency. People clam up and become territorial when they feel like their significance is threatened or questioned. That significance is often challenged if they have reason to believe that their competence is being doubted or questioned.

    More often than not we don’t directly challenge anyone’s significance or competence, but the way in which we trust them, guide them, allow them to act independently, and respect the delegation of authority that we provide them with, collectively reveals how seriously we consider their input or their contribution. You’ll never be able to engage in a meaningful way if you’re managing by team meetings, because just as that sets the expectation for team members to primarily be accountable to that forum, it also sets the expectation that the manager of that team is only expected to engage meaningfully during that session as well.

    The more I try to isolate collaboration and aspects relating to leadership, the more they seem to become intertwined, and perhaps in that there is much truth as well. A manager will be prone to taking a rigid approach towards managing the outputs of a team if that is the limit of their confidence in being able to command the respect and commitment from the team. A leader on the other hand will feel much more inclined to trust, and provide principled leadership that encourages individual-level collaboration and accountability that align with the project or organisational objectives, without feeling a need to enforce their idea of how those objectives should be reached.

    There is an inherent desire in every one of us to want to contribute to a greater purpose. A leader will demonstrate, and therefore share their passion for the organisational goals which in turn will inspire their subjects to aspire to contribute towards the stated goals. However, a manager will assume the role of defining the individual components required to achieve that goal, and will subsequently delegate accountability for those components and then simply expect compliance in the achievement of those goals.

  • Cheap Wisdom

    The obvious truths about life often escape us because we’re too distracted trying to figure out the complex issues. However, just as common sense is not so common, remembering the basics requires more than just a basic understanding of what life is about. It’s odd that those that have achieved much are trying to simplify their lives, yet those that have achieved little are striving for more. It’s also odd that those that are striving for simplicity are constantly reminding those that have less to be content with less.

    I’ve found that by mingling with the weak, I was always reminded of my own weaknesses and found comfort in being among those that were equally or more weak. However, in mingling with the puny, I found myself being belittled and undermined because they needed me to be reduced to their stature so that they would feel better about themselves. This seems oddly familiar when considered within the context of my former observation of mingling with the weak. It seems I’m deluding myself about my own puny-ness.

    It stands to reason that if we wish to improve ourselves we should associate with those that are better than who we are, or who have achieved what we aspire to achieve. However, unless this plays out in the workplace where we’re trying to move up into a higher salary bracket, in life as it occurs from day to day, such associations require a healthy dose of humble pie because it’s only in acceptance of our shortcomings or weaknesses that we are able to acknowledge that we can obtain benefit from someone that is more accomplished than ourselves. Let that someone be in our immediate circle of peers or contemporaries and even healthy doses of humble pie are insufficient to encourage any meaningful exchange of life’s lessons.

    It has been said that the ability to state the obvious is a sign of genius. I’m not so sure this is true even though I did profess to possess exactly this quality today. All in jest of course. The truth is, genius is over rated. Being able to see the obvious only requires a focus that does not consider the distractions. A clear grasp of purpose and objective makes it easy to navigate through the gunk in order to arrive at the desired destination, or at least to continue to head in that general direction. Unfortunately we afford distractions too much importance because we often set out without clearly understanding what it is that we wish to achieve or acquire. Like they say, when you don’t know where you’re going, any road will do. Similarly, when we set out with only a vague understanding of what it is that we need to achieve, it’s very likely that we’ll achieve very little, or worse, something completely unintended!

    Of course there are times when we’ll find ourselves in the middle of the perfect storm of lethargy in which case we’ll be the unwitting recipients of a seemingly great accomplishment simply because we allowed ourselves to unconsciously wander into a domain that we would never have consciously explored in the first place. Cheap wisdom is cheap because it’s not required to be coherent, but fortunately there will always be sincere ones among us that will look for the good in us that we don’t recognise in ourselves, thereby deriving benefit out of that which we discard as meaningless or inconsequential. If only we could see ourselves through such sincere spectacles we’d probably find that we wouldn’t undermine our potential to achieve greatness as much as we do while looking at the mirror through lenses glazed with cynicism.

  • Composed Insanity

    It’s been a long time since I’ve felt any sense of composure about me. I constantly feel as if I’m on the edge of finding that elusive balance, but each time I flirt with that notion I find myself immersed in yet another challenge or another initiative that is almost always self-imposed. Despite this, I’m not at odds with myself or my life even though it sounds or feels like I am at times. There appears to be a subtle but important difference that has emerged in the way I deal with adversity these days. On many previous occasions I resolved to be principled before being strategic, always assuming that the one negated the other, and as a result I found myself jobless on two occasions, and divorced on three.

    But I now seem to have an awkward balance between principles and strategy. Awkward because it doesn’t feel like something I’m ready to embrace just yet, even though I know that it’s better than the absolutist approach I adopted before. There’s a tinge of insanity that always lurks just beneath the surface spawned by the absence of fatherly guidance in my life. My life has never been garnished with a healthy dose of mentors, coaches, or the wisdom of an older generation directly passed down to me. At every major intersection I found myself standing alone and trying to decipher the road signs without the help of a guide or manual, with only an innate sense of spirituality and resilience that has been my companion throughout my life, and a keen sense of observation that helped me to glean some wisdom from the actions of the elders that I was sometimes exposed to.

    It’s difficult to explain, but the reality is that I’ve never had the benefit of a father, or a fatherly figure to refer to in times of growth or opportunity that threatened to launch me into a new phase of my life, even though I had a father until well into my adult years. My emergence from teenage naivety into my early adult years was driven by passion and purpose, with a burdensome sense of responsibility guiding my choices, always using the rights that others had over me as my guiding lights. Doing right by them always enjoyed a priority higher than satisfying my own needs, but in that I’ve found much fulfilment and resolve, as well as inspiration.

    It still didn’t make the difficult decisions any easier, or the mistakes any less grave. I wrought destruction at times when I thought I was acting selflessly, but in fact my idealism misguided me to the point of stupidity, resulting in much regret. The regret always set me back a couple of years at a time whenever the consequences of my idealism overwhelmed my sense of purpose which always extinguished any sense of passion that may have been left in me. It’s these same feelings of anxiousness and restlessness that inspired the never-to-be-delivered letter that I once wrote to my daughters.

    I pray that you never will understand some of what I’m going through, some of what I feel, or some of what I think…because to understand you would need to experience what I’ve experienced. And I wouldn’t want you to feel the pain and the anguish that I’ve felt that made me feel, see and think the way I do. Although it’s the same pain and anguish that has given me this appreciation for life, for a smile on a stranger’s face, or for the chirping of the birds. My wish is for you to learn from my experiences and the experiences of others because there’s so much more to life than the opportunity to make your own mistakes.

    The only way you can cheat time is to learn from the accumulated wisdom of generations past. But if you insist on learning it all yourself, know that you’ll never learn more than anyone who has lived only a single lifetime without any wisdom to draw on. Know that your pain and your anguish will be unnecessary, and know that your life would only ever be half-lived, if even that. So instead I pray that you are able to cheat time, acquire a wisdom beyond what you may inherit, and give your children more than what you had to cheat time with. And if you do this, know that you have achieved more than any human being can be expected to achieve in a single lifetime. This is the only path to immortality that I know.

    I wonder if they’ll ever appreciate the sentiments and sincerity in that should they ever come across it at an age when it may hold some relevance in their lives. But this is not a post about them, or what I yearn for them. It’s a post about the insanity that, being a constant in my life, allows me a sense of composure that robs me of rest, or ease. I find myself unable to remain still for long enough to appreciate the peace that exists at the tips of my fingers. That peace, that composure, is out of reach. The soul that guides the outstretched fingers remains distracted by the noise and the clutter of trying to live a life well lived, finding only turbulence and upheaval in a world full of people desperate to find silence. I’m not so unique in my desire to acquire what everyone else wants, but the path that each of us travel to arrive at this restless point is so vastly different that comparing notes would always be a futile exercise.